(+34) 931 140 617 · (+34) 711 775 199 info@ecofrog.es

PRIVACY AND DATA PROTECTION POLICY

 

For the purposes of current legislation on the protection of personal data, through this Privacy and Personal Data Protection Policy, Servipro 2.0 S.L. (hereinafter Servipro), informs the Users of its website, www.ecofrog.es (hereinafter, the "Website"), of its personal data protection policy.

 

Who is responsible for processing your data?

SERVIPRO 2.0. S.L. (or SERVIPRO) is responsible for processing the personal data you provide.

SERVIPRO's identifying data

Identity: SERVIPRO.2.0 S.L.

C.I.F.:  B66475393

Postal address Avinguda de les Corts Catalanes, 13. 3º-A. 08172 (Barcelona)

Email info@ecofrog.es

 

What are the main purposes for the processing of your data?

Your data will be processed for the following purposes:

 

1.- To execute a contract. Your data will be processed to formalise sales contracts, orders, the delivery of articles and their collection.

2.- To manage the transmission of information and commercial offers for similar or complementary products from the company. We will also use your data to send you, by any means, automated or not (mail, SMS, MMS, fax, Internet, telephone, etc.) information and commercial offers concerning our products.

3.- Commercial visits and calls. Your data will be used to arrange commercial visits, with your consent, to offer you products. Likewise, to offer you our products by phone.

4.- Offers for third-party products. We will also use your data to send you, by any means, automated or not (mail, SMS, MMS, fax, Internet, telephone, etc.) information and commercial offers from third party companies that collaborate with us in the following activity sectors: financial, insurance, telecommunications, leisure, consumer, automotive, training, energy and water, and NGOs

5.- Communication of data to financial organisations

6.- Preparation of profiles. In order to personalise the offers, we sometimes create commercial profiles with the information we have on the recipients (age, sex, place of residence, preferred products, purchase history, etc.)

 

Marketing purposes

Information and proprietary commercial prospecting: Your data will be used to send commercial information about our products and offers

You can, at any time, object to the processing of your data for this purpose as specified in the section "What are your rights when you provide us with your data?

Commercial prospecting of third-party companies: Data will be used to send commercial information on third party products

You can, at any time, object to the processing of your data for this purpose as specified in the section "What are your rights when you provide us with your data?

 

How long will we keep your data?

The data provided will be kept while the business relationship with our company is maintained, as long as suppression is not requested by the interested party, and for a period of 3 years from the last confirmation of interest by the interested party.

 

What is the justification for the processing of your data?

The legal basis for the processing of your data is the execution of a purchase contract for our products.

Advertising for our products is sent on the basis of legitimate interest.

Any prospective offer involving our products and services at your home is based on the consent that you are requested to provide, and under no circumstances shall the withdrawal of this consent condition the execution of contracts for the purchase of our products.

 

Who may receive your data?

The distributor of the ECOFROG brand in your area in order to respond to your request for additional information or to arrange an appointment for a demonstration.

The data may be communicated to financial organisations responsible for granting, where appropriate, the corresponding financing for the purchase of products acquired from SERVIPRO.

 

What are your rights when you provide us with your data?

Any person has the right to obtain confirmation as to whether or not SERVIPRO is processing their personal data

The interested parties have the right to access their personal data, as well as the right to request the rectification of inaccurate data or, where appropriate, to request their deletion when, among other reasons, the data are no longer necessary for the purposes for which they were collected

On certain occasions, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defence of claims.

In certain circumstances and for reasons relating to their particular situation, the interested parties may object to the processing of their data. SERVIPRO will cease to process the data, unless there are compelling legal reasons for doing so, or to defend any possible claims.

If you exercise your right to refuse to receive advertising, your data will be included in an advertising exclusion list intended to reduce the advertising you receive.

The interested party also has the right to withdraw the consent given at any time

To exercise your rights, please inform SERVIPRO 2.0. S.L. in writing, indicating your name, surname, address and customer number, if you have one, accompanied by a copy of your official identification document, sending this to Avenida Corts Catalanes, 13. planta 3. puerta A, 08173, or by email to info@senshak.com

We inform you of your right to file a complaint with the Spanish Data Protection Agency (AEPD).

 

Additional information

Minors: Children under 13 years of age need the consent of their parents or guardians to make purchases, to provide their personal data, to fill in forms and request catalogues, unless these are filled in by their parents or guardians

 

May 2018

 

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